A descriptive-informative annotated bibliography

A descriptive-informative annotated bibliography

Flanagan, J. (1954). The critical incident technique. Psychological Bulletin, 51-4. Retrieved September, 2009, from http://www.apa.org/psycinfo/special/cit-article.pdf

The meanings of the words critical and incident as well as a definition of the concept of critical incident technique are provided in Flanagan’s (1954) article. A description of this technique’s backgrounds and early developments is taken into account. Five steps are included in the critical incident technique procedure: general aims, plans and specifications, collecting the data, analyzing the information, and interpreting and reporting. This technique is not considered as a flexible set of principles, but it is adapted to meet each specific situation. Lastly, according to Flanagan (1954), the critical incidents provide solutions only when they are applied to different areas: measures of typical performance, measures of proficiency, training, among others.





Reference

Flanagan, J. (1954). The critical incident technique. Psychological Bulletin, 51-4. Retrieved September, 5, 2009, from http://www.apa.org/psycinfo/special/cit-article.pdf